After years of stability, the financial and insurance market is experiencing a period of major organizational and technological transformation. The acquisition and merger processes, on the one hand, and the placement of insurance products by banks, on the other, have affected the supply of products and the distribution structure of our Customers.

For the Italian insurance market, additional developmental factors are represented by the growing presence of foreign Companies, new legislation (the impact of the Bersani law) and the increase of the bank and Internet/ telephone channels.

Within this scenario, Alfa will have to evolve further in order to meet the reference markets’ growing demand for integration between various services, while maintaining the centrality of its technical/surveying expertise, along with guaranteed quality and service continuity. New projects are already being planned or underway for the expansion of services offered and the entry into new market areas through certified processes.

The push for change will make the professional updating of internal resources and the acquisition on the cooperation with experts even more important in the future. Alfa has always invested in this field and will continue to do so in order to guarantee high-quality professional services in the future as well.

A special focus will be placed on the development of international agreements, for the management of multinational insurance contracts and the exchange of knowledge and skills with more developed markets. In fact, commercial and operational cooperation agreements already exist with some networks.